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Process decision guide

Which type of solution fits your process?

Standard software, custom, low-code, an AI agent or a combination? Answer 10 short questions and get a well-founded recommendation right away, weighing up all the options.

Instant answer, no email needed
A trade-off across all five routes
Based on your process and context
Free and no obligation

Free · no obligations

What the guide does

Routes weighed up

Short questions

± 2 min

Average completion

Gratis

And no obligation

The five routes we weigh up

Standard software

Proven SaaS package. Live fast, low cost, automatic updates.

Best-of-breed

Several strong packages cleverly connected.

Low-code / No-code

Build apps and workflows yourself, with little or no code.

Custom build

Built fully bespoke around your unique process.

AI agent

A smart agent that handles thinking, reading and rule-work autonomously.

Most software projects do not fail at implementation. They fail at the choice before it.

Going standard where custom was needed, or the reverse: that one decision decides whether a project succeeds or becomes an expensive mistake.

66%

of software projects end in partial or complete failure

31%

are considered successful: on time, on budget and complete

<10%

success rate for large projects without thorough preparation

Source: The Standish Group, CHAOS Report 2020. Analysis of 50,000 software and IT projects worldwide.

No guesswork

A well-founded choice, not a gut feeling

This guide weighs your process against the same criteria our specialists use. Unsure about the outcome? A specialist reviews it with you for free.

A clear direction in two minutes

An honest trade-off of all options

No preference for any single vendor

How it works

From doubt to direction in 3 steps

STAP 1

Answer 10 short questions

About your process, your needs, your budget and your context. In about two minutes.

STAP 2

Get your recommendation instantly

You immediately see the most likely route, plus a trade-off of all five options with the reasons behind them.

STAP 3

Sanity-check it with a specialist

Optional and free: a specialist confirms your direction and translates it into concrete solutions and vendors.

FAQ

Frequently asked questions

What is the difference between standard and custom?+

Standard software is an off-the-shelf package you adopt and configure; you partly adapt your process to the software. Custom is built around your process, so the software follows your way of working exactly. Best-of-breed and low-code sit in between as realistic middle grounds.

When is custom worth it?+

When your process is distinctive, drives your competitive edge and is poorly covered by existing packages. For everyday processes, custom is often more expensive and riskier without extra value.

Is low-code the same as custom?+

Not quite. With low-code you quickly build applications on an existing platform, with far less code and cost than full custom. It is often the smart middle step when standard software falls short but fully bespoke is too heavy.

Can an AI agent replace standard software?+

Usually it complements rather than replaces. An AI agent is strong at thinking, reading and judgement on text, mail or documents, and often runs on top of your existing systems instead of replacing them.

What does this guide cost?+

Nothing. The guide and the advice are free and without obligation. If you want to sanity-check your outcome, the call with a specialist is free too.

Need help?

✨ Your result

Full trade-off

Why this recommendation

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What to watch out for

Want a specialist to sanity-check your result?

A specialist reviews it with you for free and translates this into concrete solutions and vendors.

Free check

Is your software due for replacement?

Eight short statements and you will know whether your current system still helps or holds you back. With a clear score and advice. No email needed.

8 statements · ± 1 minute · instant answer

Background

When is software due for replacement?

Software does not age through wear, but through ‘technical debt’: the growing gap between what your system can do and what your organisation needs. The longer you wait, the higher the hidden costs of inefficiency, workarounds and missed opportunities. This check assesses you against the signals that IT research shows really matter.

Six signals that replacement pays off

Shadow IT

Teams resort to Excel and separate tools because the system falls short.

Inefficiency

Manual work, double entry and slow reporting structurally cost time.

Poor integration

The system connects poorly with your other software and data sources.

Stagnant vendor

Little innovation, an outdated interface or expiring support.

Brake on growth

The system cannot handle new processes, volumes or locations.

Lack of insight

No real-time data or reliable dashboards to steer by.

One signal is not an alarm; several together are. The more that apply, the greater the chance that staying put costs more than replacing.

To what extent do you recognise this?

Your result

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Strongest signals

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Ready for the next step?

A specialist discusses your result for free and helps you build a shortlist.